Error screens that might appear on your Withings Pulse

Your Withings Pulse might display one of the following screens because it fails to initialize:

  • Hw failure 1
  • Hw failure 2
  • Hw failure 3 
  • Hw failure 4
  • Hw failure 5
  • Error 1 
  • Error 2 
  • Error 3 
  • Error 4 
  • Error 5
  • Error 6

In these cases we recommend to fully charge the Withings Pulse for two hours. Once the Withings Pulse is fully charged, press and hold the button for 15 seconds in order to restart it.

If you still encounter the issue, please contact us via the Submit a request form. if you encounter one of the following issues, please contact us.

  • hello (several times)
  • Hello factory!
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